Things you need to know about Ai Chatbot

Things you need to know about Ai Chatbot 

By Abbah christy

A chatbot is a software application created to mimic conversations with people, often through text or voice interactions. They vary from basic programs that respond to straightforward inquiries to advanced virtual assistants that adapt and learn from user interactions. Chatbots are employed in numerous sectors for purposes such as customer support, information gathering, and even psychological assistance.

Here’s a more in-depth overview
• Mimicking Human Conversation:
Chatbots are designed to comprehend and reply to human language, whether it’s written or spoken, creating the impression of communicating with another individual.

 Kinds of Chatbots:
• Basic chatbots: These offer predetermined responses to specific queries, similar to those found in FAQs.

• Customer support: Responding to inquiries, addressing problems, and providing assistance around the clock.
• Information gathering: Locating details, arranging appointments, and more.
• Online shopping: Assisting with purchases, suggesting items, and overseeing orders.
• Emotional support: Offering a listening ear and guidance during challenging moments.

 Core Technologies:
• Natural Language Processing: Allows chatbots to comprehend the meaning and intent behind user messages.
• Machine Learning: Enables chatbots to learn from data and enhance their performance over time.